Hello, I'm

Davey

Freelance Salesforce & IT Consultant

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About Me

Experience

5+ Years Working

Projects

40+ Completed

Certified

3x

Years & Projects are not Salesforce-specific

Hi! I’m Davey. I am an IT and Salesforce Consultant & Administrator. Through my experience as a business analyst and lead implementation consultant, I had assisted numerous clients in analyzing and optimizing management and IT processes, as well as implementing various solutions. Additionally, I seamlessly integrated the software with a wide array of backend systems.

I am a socially and communicatively strong colleague. I am results-oriented, analytically adept, and consistently endeavors to convey these qualities to the people around me. This not only makes me a team player but also a unifying factor within a team.

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MY SKILLS

SQL 90%
XML / XSLT 85%
API'S 75%
ADMINISTRATOR 95%
SALES CLOUD 85%
INTERFACES 85%

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MY TIMELINE

2015 - 2019
BSc BUSINESS IT MANAGEMENT - HOGESCHOOL SAXION

▪ Minor Organization-Oriented Coaching and Training
▪ Graduation Research: Quality Product Lifecycle

2023 - PRESENT
FUNCTIONAL & TECHNICAL CONSULTANT - BAUWATCH BV
Solving complex issues in Salesforce & SAP and contributing to their continues improvement. Specializing in Salesforce and interfacing.
Implementing process- and application optimizations at a functional and interface level
Developing and implementing change request in Salesforce Sales Cloud, Service Cloud and Field Service Lightning .
Resolving interface issues between Saleforce and SAPbyDesign using a middleware build by Outsystems.
Developing a knoweledge base for Salesforce Tips & Tricks.
Implementing and re-structuring the access policies including profile- and permission set assignment.
▪ Performing impact analyses.
Creating change reports and requirement analyses.
Providing 1st and 2nd line support.
Creating Salesforce training and e-learning for end users
Creating reports for various departments

2022 - 2023
TECHNICAL CONSULTANT & TECHNICAL SUPPORT - EASY SYSTEMS

All the functions mentioned in 'Technical Consultant' & Technical Support for all products of Easy Systems
▪ All activities found under 'Technical Consultant'.
▪ Assisting clients with numerous interface, application, and front- and backend-related issues.
▪ Guiding clients in identifying best practices for configuring the applications.
▪ Conducting best-of-reference studies to assist clients in optimizing application utilization.
▪ Providing training for Easy Expense, Easy Invoice, and ImageCapture.
▪ Performing impact analyses.
▪ Implementing custom modifications in clients' applications.
▪ Carrying out server and database migrations.
▪ Providing first, second, and third-line telephone support.

2020- 2022
TECHNICAL CONSULTANT - EASY SYSTEMS

Business Analyst and Lead Implementation Consultant for the Expense Management solutions Easy Expense & Implementation Consultant for Easy Invoice.
▪ Developing and elaborating functional and technical requirements.
▪ Implementing process and application optimizations at both functional and interface levels.
▪ Database & SQL script optimizations.
▪ Providing training to end-users.
▪ Creating interfaces between target applications and proprietary software using the following languages: XML, HTML, XSLT, IScript, SQL, CSS & APIs.
▪ Digitizing the handling of Credit Card Transactions through CSV, XML, and XSLT.
▪ Banks from which transactions were retrieved: Rabobank, ING, ICS, ABN AMRO, Volksbank, Barclays, KBC, and more.
▪ Implemented interface connections between various target applications:
▪ Accountview, ISAH, SAP, AFAS, Salesforce, NMBRS, Exact (online), ExpertM, BAAN, Microsoft Dynamics NAV/AX, Twinfield, Unit4, and Msoft.

2019 - 2020
BUSINESS CONSULTANT - THINKWISE

Business & pre-sales consultancy activities and Trainer/Coach for the Software Modernization department.
▪ Process analysis for and with (potential) clients to identify bottlenecks and issues, optimize them, and translate them into customer-specific demos.
▪ Process analysis using BPMN techniques. Converting processes into a data model through ERD (Entity-Relationship Diagram) and SQL.
▪ Translating functional requirements into technical functionality and vice versa.
▪ Creating functional and technical requirements and use cases.
▪ Developing and presenting demos & proof of value applications.
▪ Developing and refining training materials through video editing.
▪ Designing and conceptualizing various modules, such as Automated Classification and Work Instructions to enhance stock and workload efficiency, Digitalization and Automation of control and checklist systems, Optimization of the Ordering and Purchase Process, Developing and optimizing CRM system. All of this, from process and requirement analysis to software development within the Thinkwise Software Factory.

2020
COACH/TRAINER - THINKWISE

Coach & Trainer for new employees in the Software Modernization Department.
▪ Creating and conducting in-person training sessions in the areas of Speaking and Presenting.
▪ Educating trainees and developing training methods.
▪ Initiating and carrying out coaching programs with trainees as part of improving the onboarding process.

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MY ONEPAGER

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MY CERTIFICATIONS

CONTACT ME

info@bromit.nl

+31 6 23 677 251


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